Completing the Setup Form for Payments
For those who have been given access to our Payment functionality, before you can start using this feature, you will be required to complete a setup form. This form is quite extensive and is required to be completed to comply with financial regulations.
To get started, please go to Payments > Setup.
Demo Video
There are five parts to this Setup Form which need to be completed. Below is a deeper explanation on each of these parts.
Account
In the first section, you'll be asked to provide some basic information about yourself.
- Full Name - The legal name of the person completing the form. This can be any person in the business who is closest to this functionality, though preferably is done by a director in the business.
- Email Address - The email address of this contact person.
- Phone Number - The phone number of this contact person. Please include the country code (e.g., +353…).
- Country of Account - Select the country where the business entity is registered. Please note this should be for the business entity that will be making the payments. For example if the record label or publisher looking to make payments through Curve is a GB business entity, but this business is part of a US holding company, make sure the provided Country Of Account is that of the business that will be making the payments (GB in this example).
- Terms of Service
- Accept Currencycloud’s Terms of Service (an introducer agreement between the client and the payment service provider).
Accept the Payments Addendum to Curve’s Terms of Service.
Note: Pricing fees are detailed in the Curve Payments Addendum, available here.
- Marketing Emails
- Opt-in to receive marketing communications from Curve.
Business Information
In this section, you'll be asked to provide some basic information about the business.
- Company Registered Name - The official name under which a company is legally registered with the relevant government authority. For businesses based in the EEA, the bank account holder name which is used to top up your payments balance will need to match this name.
- Company Trading Name (optional) - The alternate name used for its day-to-day business operations. This would likely exclude legal suffixes such as Inc. or Ltd.
- Legal Entity Type
- Sole Trade / Sole Proprietorship can only have 1 director added.
- Public Limited Company / Corporation (may be used by B Corps and S Corps)
- Limited Liability Company / Private Limited Company
- Company Registration Number
- Required in certain countries for payment processing (e.g., Singaporean Dollars SGD).
- US clients are advised to provide their state registration number or, if unavailable, their Employer Identification Number (EIN).
- Company Tax Number
- Enter VAT or EIN registration numbers. You can leave this field blank if the business is not VAT/Sales Tax registered.
- Date of Registration
- Companies under 12 months old should provide proof of funding (e.g., director loans, investment agreements, loan documents, or recent invoices).
- Web Presence
- Include a relevant link, ideally a website, but other sources can be used too (e.g., founder’s LinkedIn profile, website, or social media).
- Description of Business Activities
- Please provide a description of services/products, marketing strategies, and customer acquisition channels.
- Upload Documents - We will need a few further documents to be able to prove compliance with the financial regulations. Please provide us with one of each of the below where possible. The more are provided, the higher your chances of a quick turnaround on your approval for our payments functionality.
- Proof of Owners: Company Ownership - A shareholder registry or organizational chart showing individual (not entity) stakeholders with >10% ownership. Must be signed by a director and dated within the past three months.
- Proof of Owners: Incorporation/Registration - A document that proofs the registration of the business with the government.
- Proof of Business Activities: Sales invoices - An invoice for revenue of your business entity. Please provide at least two, dated within the last three months.
- Proof of Business Activities: Client Contract - Please provide at least one Contract between yourself and one of your clients/artists/writers.
- Proof of Business Activities: Tax Clearance/Certificate of good standing - Tax clearance certificate or certificate of good standing from the local tax authority (recommended).
- Proof of Business Activities: Non-Redacted Bank Statement - a full and unaltered document showing all original information, including account holder details, account numbers, transactions, and balances, without any omissions or masking.
- Address Proof - This address must match the country selected in the “Create an Account” section. Include the trading addresses if applicable.
- Proof of Source of Funds - This is required for businesses which have been operating for less than 12 months only. This can be any documentation that proofs money has been invested into or is earned by the business.
- Registered Address - Please provide the registered address of the business.
Account Usage
In this section, please provide further information on how you will intend to use this Payments functionality.
- Indicate whether you will receive funds from third parties - Will you add any funds to your account coming directly from 3rd parties such as distributors or DSPs? If the only way you intend to top up your Curve balance is by transferring funds directly from your own bank account, please select No.
- Primary Purpose - The purpose with which you'll be using the Payments functionality. If your main purpose is, as we expect as a Curve client, to report royalties to your labels/artists/publishers/writers, please select "Payment to Suppliers".
- Primary Currency - The currency in which you tend to process most or all of your Payments. This will most likely match the Home Currency of your Curve account.
- Estimated Total Volume - The total value of payments you anticipate to send, on average per month. For example if you anticipate to send 30 payments of £50 every 6 months, your total volume is £1,500 per 6 months, so £250 on average per month.
- How often do you expect to receive or send payments? - The total number of payments made, on average per month. So in the above example, your average would be 5 payments per month.
- What currencies do you top up with? - The currencies in which you will top up your payments balance. You will eventually require a balance for every currency which you intend to pay out in (see next question), but you may only top up via transfers in one currency and then exchange this balance into other currencies from within the Payments functionality. Please do not select any currencies which are currently restricted.
- What currencies do you pay out in? - The currencies in which you will send payments. Or in other words, the currencies in which you create statements on Curve. Please avoid working with any currencies which are currently restricted, as this will make it less likely you'll comply with our financial regulations.
- What countries do you receive funds from and send payments to? - Please list the main territories that you work with. Please avoid restricted jurisdictions.
Add Owner Details
Please provide details of ownership of the business. At least one owner must be given the role "Director", and at least one owner must be given the role "User".
- Full Name (First, Middle, Last)
- Ownership Percentage (must total 100% across all individuals)
- Country (domicile and tax residence)
- Role:
- Director – At least one director is mandatory.
- User – At least one user must be designated to make payments.
- Contact Details:
- Email Address
- Phone Number (include country code)
- Date of Birth (directors must be over 18 years old)
- Upload Documents:
- Proof of address (must include full name and address).
- Proof of identity (passport preferred; a list of supported documents is available here).
- One director must upload a selfie holding their ID document next to their face.
Review and Submit
In this final step, please double-check all forms and supporting documentation. Please upload any additional required materials if they would be relevant.
Finally, please submit the completed form when ready. The form may take up to 48 hours to be reviewed by our financial partner. You will receive email confirmation when the Setup Form has been approved. It is possible that they will require more information, in which case you will be notified about this via email. Please note that, depending on the requirements, the entire process may take several weeks of communication to be completed.