The Know Your Customer Onboarding Form for Payments

Introduction

This document outlines the requirements for assisting customers with completing the KYC onboarding process effectively.

Full Name
Email Address
Phone Number
Include the country code (e.g., +353…).
Country of Account
Select the country where the entity is registered.
Example: If RUN AB (Sweden) wants to make payments via its US subsidiary entity, RUN INC, the country should be entered as the United States.
Note: Our current payments provider, Currencycloud, offers enhanced currency support to non-European Economic Area (EEA) customers, specifically for the following currencies:
- Bahraini Dinar (BHD)
- Chinese Yuan (CNH)
- Israeli Shekel (ILS)
- Kuwaiti Dinar (KWD)
- Omani Rial (OMR)
- Qatari Rial (QAR)
- Russian Ruble (RUB) - this is unsupported due to the Ukraine conflict
- Thai Baht (THB)
- Ugandan Shilling (UGX)
Terms of Service
- Accept Currencycloud’s Terms of Service (an introducer agreement between the client and the payment service provider).
- Accept the Payments Addendum to Curve’s Terms of Service.
  Note: Pricing fees are detailed in the Curve Payments Addendum, available here.
Marketing Emails
- Opt-in to receive marketing communications from Curve.

Company Registered Name
Company Trading Name (optional)
Legal Entity Type
1. Sole Trade / Sole Proprietorship can only have 1 director added.
2. Public Limited Company / Corporation (may be used by B Corps and S Corps
3. Limited Liability Company / Private Limited Company
Company Registration Number
- Required in certain countries for payment processing (e.g., Singaporean Dollars SGD).
- US clients are advised to provide their state registration number or, if unavailable, their Employer Identification Number (EIN).
Company Tax Number
- Enter VAT or EIN registration numbers.
Date of Registration
- Companies under 12 months old should provide proof of funding (e.g., director loans, investment agreements, loan documents, or recent invoices).
Web Presence
- Include a relevant links, ideally a website, but other sources can be used too (e.g., founder’s LinkedIn profile, website, or social media).
Description of Business Activities
- Provide a detailed description of services/products, marketing strategies, and customer acquisition channels.

Proof of Company Ownership
- Shareholder registry or organizational chart showing individual (not entity) stakeholders with >10% ownership.
- Must be signed by a director and dated within the past three months.
Proof of Business Activities
- Two recent invoices (dated within three months).
- At least one client contract/agreement.
- Tax clearance certificate or certificate of good standing from the local tax authority (recommended).
Address Proof
- Use the registered address matching the country selected in the “Create an Account” section.
- Include trading addresses if applicable.

Indicate whether you will receive funds from third parties.
Primary Purpose:
- Payment to an Individual
- Payment to Suppliers
Payment Details:
- Estimated monthly transaction volume in selected currencies.
- Frequency of payments (receive/send).
- Currencies for top-ups and payouts (avoid restricted currencies).
- Countries involved in receiving and sending funds (avoid restricted jurisdictions).

Full Name (First, Middle, Last)
Ownership Percentage (must total 100% across all individuals)
Country (domicile and tax residence)
Role:
- Director – At least one director is mandatory.
- User – At least one user must be designated to make payments.
Contact Details:
- Email Address
- Phone Number (include country code)
- Date of Birth (directors must be over 18 years old)
Upload Documents:
- Proof of address (must include full name and address).
- Proof of identity (passport preferred; a list of supported documents is available here).
- One director must upload a selfie holding their ID document next to their face.