Payment Account Balances, Currency Conversions & Penny Tests

Introduction

This document outlines the requirements and processes for assisting customers with balances, top-ups, penny tests, and currency conversions.

Demo Video

Penny Test & Payment Activation

To fully activate your account for payments:

1. Fund your balance with at least €0.01 (or equivalent) from an external bank account under the same name as the entity registered in your payments account.

   Example: If your account was registered as "Precital Limited," the funding payment must originate from a bank account named "Precital Limited."

2. Once the penny test is completed, your account will be fully enabled for payments within 1 working day.

Adding & Viewing Balances

• Add a Currency Balance:

  Select the currency from the dropdown menu and click to add it to your screen.

  • Note:

    Currently, balances in added currencies cannot be hidden.

    Supported Currencies:

    Your account can hold balances in 24 currencies, including:

  • Australian Dollar (AUD)
  • Bahraini Dinar (BHD)
  • Canadian Dollar (CAD)
  • Chinese Yuan (CNH)
  • Czech Koruna (CZK)
  • Danish Krone (DKK)
  • Euro (EUR)
  • Hong Kong Dollar (HKD)
  • Hungarian Forint (HUF)
  • Indian Rupee (INR)
  • Indonesian Rupiah (IDR)
  • Israeli Shekel (ILS)
  • Japanese Yen (JPY)
  • Kenyan Shilling (KES)
  • Kuwaiti Dinar (KWD)
  • Malaysian Ringgit (MYR)
  • Mexican Peso (MXN)
  • New Zealand Dollar (NZD)
  • Norwegian Krone (NOK)
  • Omani Rial (OMR)
  • Philippine Peso (PHP)
  • Polish Zloty (PLN)
  • Qatari Rial (QAR)
  • Romanian Leu (RON)

Topping Up a Balance & Collecting Funds

1. Deposit Funds:
   • Send a bank transfer to the provided account details.

   • Use the "Copy Details" button to paste them into your banking app for accuracy.

     Third-Party Payments:

     Share account details with vendors, distributors, or Digital Service Providers (DSPs) for direct payments to your account.

     No Fees:

   • No fees are charged for topping up or receiving funds.
   • Advisory: To help us avoid fees, fund your account via local (non-SWIFT) top-up methods where possible, as Curve incurs costs for top-ups, these are known as receipt fees. To reiterate, these fees are not passed onto Curve clients.

Converting Currencies

1. Currency Conversion Trades:
   • Convert balances at live market rates provided by our payments partner during the markets opening hours.
   • Useful for consolidating balances in unsupported currencies or ensuring sufficient funds in the required payout currency.
2. Minimum Amount:
   • A minimum of 1 GBP (or equivalent) is required to initiate a trade.
3. Settlement Times:
   • Conversion trades settle during business banking hours. Rates may vary based on settlement time.
   • FX Trading Hours:
     • Opens: Sunday, 17:02 ET
     • Closes: Friday, 17:00 ET