Adding Payment Details for your Payees

Introduction

When making use of Curve's Payments functionality, where you will trigger to send real royalty payments from a Curve Payment Balance to your artists or writers, payment details will need to be provided on the Payee for this payment to complete. This guide outlines how to view, create, edit, and verify the Payment Details Form to ensure seamless and secure payment processing.

There are two ways in which these payment details can be added to a Payee. Both are available at all times, so adding or changing payment details one way does not prevent these details to be updated in the future via the other option.

• Artists/Writers can provide this information independently via their Curve For Creators portal.
• Admin users can enter this information via the Payment Details form on the Payee.

All payment details are stored securely by our financial partner, CurrencyCloud, and are not actually stored within the Curve platform. Admin users and artists/writers will be able to add payment details to the payees as soon as the Setup Form has been completed and approved.

By default, both options will be available. However, if you wish for only the Admin Users to be able to provide the payment details for payees, then we can disable the option for artists/writers to provide the option in their portal for you. Please reach out to [email protected] if you wish to disable this option.

Please note that all Users linked against a Payee will be notified via email when their Payment Details are added or changed. If you as an Admin user are interested in getting notified every time another User or Writer/Artist adds or changes their Payment Details, you can sign up for notifications in the "Event Notifications" tab in your General Settings.

If a Payee does not have Payment Details stored against them, then when creating a Payment for this Payee in a Payment Group, the Payment will have a "Missing Info" status and won't be payable until Payment Details have been provided.

Artists/Writers to provide Payment Details via the Portal

Once the payments Setup Form on a client has been completed and approved, Artists/Writers who have been invited with access to a Payee will be able to provide their Payment Details via a separate Payments page within the portal.

Once accessed, artists/writers will be prompted with a Payment Details form where they can add their preferred payment details. Once completed, these Payment Details become available for the client to send royalty payments to.

These payment details can currently only be provided via the portal in the browser. The mobile app currently doesn’t offer the ability for artists or writers to add their payment details directly, but this is definitely a feature we plan to introduce in the future.

Users can review the payment details they have added at any time by visiting this payments page within their portal. They can also be changed at any time if necessary. When the payment details of a Payee are added or updated, all Users linked to that Payee will be notified about this change via email.

When expecting your Artists/Writers to provide their Payment Details via the portal, it will help to communicate clearly that this is expected from them. We suggest to send out a newsletter to your clients that clearly states they are expected to add their payment details via this form, to mention this expectation in the Custom Text in your PDF Statements, and to mention it in the the Custom Email Text.

Please note that Payment Details are stored per Payee. So if one User has access to multiple Payees on your client, or across other clients on Curve, then Payment Details will need to be provided by the User for each individual Payee they can access through the portal.

Admin Users to provide Payment Details via the Payee

Once the payments Setup Form has been completed and approved, Admin users will be able to add Payment Details on the Payees.

When accessing a Payee, the Payment Details form will be displayed on the right hand side, ready for you to complete this form. If payment details have already been provided previously, either by yourself or by the artist/writer, then these details will be displayed to you for review.

You can view, review and change the Payment Details of this Payee at any time. Please note that when the Payment Details of a Payee are added or updated, that all Users listed against this Payee will be notified about this change via email.

Admin users will also be able to make a Payee's payment details Inactive. When these details are inactive, any Payments to this respective Payee will automatically error. This can be a useful option if you wish to make sure that Payments will not be sent to a certain Payee until you activate these payment details again.

The Payment Details Form

Please find below further information that may be helpful when completing a Payment Details form.

1. Prerequisite:

   The Payment Details form is only available on Payees on clients which have completed the Setup Form.

2. Access:
   • Artists/Writers who have been invited with access to a portal will be able to add Payment Details for the Payee which they have been given access to.
   • From the client side, only Admin users will have access to this functionality.
3. Currency Selection:
   • Payees can select their preferred currency from 36 supported currencies.
   • The selected currency should be supported by the payee’s bank account and be the local currency in the account’s country to avoid conversion fees and bad exchange rates upon receipt of the payment.
4. Entity Type:
   • You can choose between "Company" (when the beneficiary is a business account) or "Individual" (when the beneficiary is a personal account).
   • An individual's First and Last Name are subject to certain validations.
5. Payment Type:
   • Choose between:
     • SWIFT (Priority International Payments): Higher cost but allows for easier tracking.
     • Local (Regular Domestic Payments): Recommended for lower costs.
       • Refer to your Payments Pricing Table for applicable fees per currency & method.
   • Some payment methods may be restricted based on the payee's bank account location & preferred currency.
6. Bank Account Identifiers:
   • The form dynamically adjusts which fields are to be completed by the user based on:
     • Payee’s bank account location.
     • Selected preferred currency.

Once Payment Details have been provided, you can view which details are stored against each Payee, in case you wish to review these. It is also possible to change the details stored in a Payment Details form at all times.

Payment Detail Validations

There are a number of validations that we apply when payment details are provided. Below is a list of these validations.

Bank Account Name Validation (UK Only)

For UK-based payees, we provide an additional feature which will check the Bank Account Holder Name against the Payment Details provided. If any of these details to not align, this will be flagged with the user.

• Matching Name: We will confirm if the name aligns perfectly.
• Similar Name: We will flag if the name is similar but not an exact match. You will have the ability to review this and decide to either accept or adjust this.
• Wrong Name: If the name is not a match, we will flag this with you and you will have to adjust the name or Payment Details before you are able to proceed. Though you will still have the option to ignore the warning at your own risk.

Company Signifiers Validation

When sending payments to a business rather than an individual, please make sure to select Company as the entity type. We do not accept company signifiers in the Last Name field for payers and beneficiaries of the type individual.

A company signifier is a term or abbreviation that identifies the type of business entity or corporation. This is usually added at the end of a company's name.

This is the list of company signifiers that we validate against for various countries. This list is subject to change.

For example, the below names would be rejected.

Full Name Validation

We require full names and will not accept only initials in the first name or last name field for individuals. Each name field must contain at least one full name part.

This applies only for payers and beneficiaries of type individual.

Numeric Name Validation

Individual's names should not include any numbers.  Company names, while they can include numbers, should not be made up entirely of numbers.

This applies only for payers and beneficiaries of type individual.

This applies only for payers and beneficiaries of type company.

Numeric Address Validation

If an address is required for the beneficiary or payer, the fields below should not be populated with only numeric characters:

• payer_address
• payer_state_or_province
• payer_city
• beneficiary_address
• beneficiary_state_or_province
• beneficiary_city

This applies for payers and beneficiaries of both types - individual and company.