Restricted Payee Territories

Our Payment Partners take their regulatory responsibilities very seriously. In line with their anti-money laundering policies and sanction screening requirements, they cannot receive funds from or send money to certain countries. These restrictions may be subject to change.

If you have any questions about making payments to restricted countries, please contact your client manager or email [email protected].

Common Issues & Solutions

Client based in a restricted country: Most payment service providers share the same restrictions regarding the countries that cannot send or receive money.
Client relocates to a non-restricted country: When a client moves or incorporates in a non-restricted territory, payments can resume to and from them.

Restricted Countries

Payments cannot be sent to or received from the following countries and regions:

Belarus
Cuba
Iran
Kazakhstan
Libya
Myanmar*
North Korea
Russia
South Sudan
Sudan
Syria
Ukraine
- Donetsk region
- Kherson region
- Luhansk region
- Zaporizhzhia region
- Crimea
Venezuela

Myanmar

Due to the current military coup in Myanmar, all banks onshore have been instructed by the Myanmar Banks Association to remain closed. As the banking system is now offline, our banking provider is unable to process any payments to Myanmar until further notice.

Ukraine

Payments to Ukraine remain subject to delays due to the ongoing conflict and increased sanctions risk. Our payment provider continues to monitor the situation and will update this page with any changes.

Local USD Transactions

There is an extended list of restricted countries for local USD transactions. For more details, please see our support article on Local USD Transactions.

For any additional queries, please reach out to your client manager or contact our support team at [email protected].

Source(s):

https://support.currencycloud.com/hc/en-gb/articles/360017656199-Restricted-Countries