Resolving Unreported Income

When creating statements, it may be that some income included in your Period is not reported to a statement. This may be due to an incomplete setup resulting in Curve not having all the right variables to be able to assign an income line.

With each Period, Curve will flag this unreported revenue with you in the Unreported Sales CSV, as well as via the Fixed Report for the Unreported Sales ✪. The main difference between these two options is that the Unreported Sales CSV will highlight sales lines that weren't reported to any contract whatsoever, while the Fixed Report for the Unreported Sales will point out any unreported sales lines to at least one contract, even if that same sales line was successfully reported to one or more Contracts (ie the case where more than one Contract is liked to a Track, and the sales line hasn't been successfully reported to all of them). We'd advice to always consult both reports for greater detail.

To download your Unreported CSV, please go to your Period, hit the Download button on the top right of your screen and select the Unreported Sales CSV.

To download your Fixed Report for the Unreported Sales, please go to Data > Reports and hit the +Create button at the top right of the screen. Then you'd need to select the Fixed Report format.

There are four possible scenarios why an income line ends up Unreported.

The Work has no participating Contract attached.
The participating Contract is not active.
The participating Contract does not have an income term that encompasses this income line. For example, if a Contract only has terms that specify a royalty rate for Mechanical income, any Performance income would be ignored and end up in the unreported sales file.
The Contract has a Gross Receipts term, but no value was stored in the Gross Amount field. In this instance, please make sure your Template picks up a Gross Amount. If no Gross Amount is provided in the income file, you could use a Copy Field to copy the Net Amount to the Gross Amount field.

After you located and tackled the issues, you can reprocess your Period or applicable Statements individually for these Unreported sales lines to feed through. As the Unreported Sales file updates, your goal should be to bring the number of lines in this report down to zero.