Triggering Payments in a Payment Group

So,

you have ran your Period & Statements and reviewed their outcome,
you have provided Payment Details for each of your Payees (or invited your Payees to do so independently),
you have created a Payment Group with Payments,
you have reviewed all Payments are accurate
and you have topped up your Payment Balances adequately to cover these Payments.

If all these steps have been completed, then the step of actually triggering these Payments is actually quite simple: you hit Pay!

Making Payments

When in a Payment Group, you can hit the green Pay button in the top right of your screen. You have the option to either Pay all Payments, or only the selected Payments.

Those Payments that you have decided to Pay, Curve will pay your Payees as per their specified Payment Details. Curve will only attempt to pay the Payments with a Pending status. Those Payments with a Missing Info status don't have payment details stored against the Payee yet, and thus can't yet be paid.

When triggering a Payment, Curve will take the amount from your Payment Balances to complete this transaction.

It will try to take the amount from the Payment Balance in the currency that matches the preferred Payment Currency provided in the Payment Details on the Payee.
If there is no sufficient balance in this payee currency, then Curve will take the balance from the Payment Balance in the Contract Currency. If a conversion from the Contract Currency to the preferred Payment Currency is necessary (in other words, when the Payment Currency is different to the Contract Currency and there was no sufficient Payments Balance in the Payment Currency), then a 2% conversion fee will apply.
If there is no sufficient Payment Balance in this Contract Currency, then the payment will fail, and you will need to top up your Payments Balance before you can try again.

Once the Payment has completed, Curve will return a Payment Status. The possible options are

Paid - This status confirms that the Payment has been completed successfully. The payment amount will have been taken from your Payment Balance, and will have been sent to the Payee's account. The payee may receive this amount instantly, or over a few days, depending on various factors such as the recipients territory, their bank or whether the payment was sent during the bank's office hours or not.
Payment Error - It is also possible that a Payment transaction may have failed. In this case, the amount will not have been taken from your Payment Balance, and will not have been sent to the Payee's account. There are various reasons as to why a Payment may have failed. We provide further insight into the most common error types here: Payment Statuses & Errors in a Payment Group.

Making Payments Offline

Alternatively to completing a Payment via Curve's Payments functionality, it is also possible that you may decide to complete some of these payments via an alternative route. Perhaps the Payee is based in a restricted territory meaning the payment can't be completed via our Payment functionality, or perhaps the Payee wanted to be paid via a payment method which is not yet supported by Curve. In these cases, you are of course completely free to complete a payment via this alternate route. But when doing so, we do recommend updating the status of this Payment to "Paid Offline" within your Payment Group.

When a Payment is given the "Paid Offline" status, this makes sure that Curve knows that this payment has already been completed elsewhere, and that this payment will not be made again via Curve's Payments functionality.