Why Does My Sales File Have a Fully Reported, Partially Reported or Unreported Status

When an individual sales line has a reported status, it means this sales line has been reported in at least one statement. The furthest right column on your Sales File index page indicates the reported status of the sales lines within the sales file. A red "U" indicates unreported, a yellow "P" indicates partially reported, or a green "F" indicates fully reported.

Unreported - None of the sales lines in this file have been reported in a statement.
Partially Reported - Some but not all of the sales lines in this file have been reported in a statement.
Fully Reported - All of the sales lines in this file have been reported in a statement.

If a sales file is Partially Reported, you can review which sales lines are currently still Unreported by exporting the sales lines and looking at the Reported Period ID column. This column indicates in which Period a sales line has been reported. If this column is blank, it means the sales line is Unreported.

What Are the Potential Causes of a Sales File Being Unreported?

The sales file has not been included in a Period - If the sales file was never included in a Period setup, then Curve was never mandated to report this sales file and all sales lines included will remain Unreported.

The sales file has been included in a Period, but all the lines remained unreported - Even if the sales file is included in a Period, it may be that these lines remained unreported for one of three reasons. Either because all the lines were invalid, went into the Unreported Sales CSV, or are mapped to a Contract that was not included in that particular Period as it has a different accounting period type.

The sales file was once Reported, but the sales file has since been reingested - When a sales file is reingested, Curve essentially reuploads your sales file from scratch. This is helpful in case you want changes in your Template to flush through to your sales file. However, this also means that any reported status of your sales file will be lost. Upon reingestion, the reported status of all sales lines is being reset to Unreported. We therefore advise against reingesting any reported sales files, this to maintain their reported status.

What Are the Potential Causes of a Sales File Being Partially Reported?

The sales file was included in a Period, but some sales ended up in the Period's Unreported CSV - When a sales file is included in a Period, Curve will attempt to report every single sales line in this file. It may be however, that due to a gap in your setup, Curve is unable to report a given sales line. Perhaps the Track/Release didn't have a Contract assigned, the Contract didn't have a matching sales term, or the Contract was marked as inactive.

The sales file was included in a Period, but some sales were regarding a Contract with a different Accounting Period Type - When running a, let's say, Monthly Period; Curve will only create a statement for all the Contracts with a Monthly Accounting Period Type. Any sales lines that are mapped to a Contract with a, let's say, Half-Yearly Accounting Period Type will remain Unreported until this sales file is included in a Half-Yearly Period. So if you wonder why you have a Partially Reported sales file but no data in your Unreported Sales CSV, you may want to review all Contracts have a correct Accounting Period Type set.

There are invalid sales lines in the sales file - If a sales line is invalid, it will not be processed in a Period, and will naturally remain Unreported.